SunTouch SunTouch TapeMat Installation Manual SunStat Connect Thermostat Manual SunStat Command Thermostat Manual SunStat Pro II Thermostat Manual SunStat Core Thermostat Manual SunStat Relay III Thermostat Manual WarmWire WarmWire Installation Manual UnderFloor UnderFloor Retro-fit Mat Installation Manual SlabHeat SlabHeat Installation...
Read MoreCategory: Safety
How to conduct DITRA-HEAT Heating Cable Tests
Test 1-Conductor Resistance In order to perform the resistance test, you must set your multimeter for resistance measurement and take an ohms reading between the two power leads (120V power leads are black & yellow / 240V are black &...
Read MoreSince many of the thermostats are “dual Voltage” do they convert the power so I can mix mats?
No. All mat voltages must match incoming Line voltage. 240v circuit must be used with only 240v mats. Combining mats of different voltages on a circuit or supplying the incorrect voltage to a mat cannot be done under any circumstances.
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Is Nuheat radiant floor heating safe?
Absolutely! Nuheat Mats are built to ensure your safety. Nuheat’s innovative design encapsulates every wire within the mat in two layers of insulation; the standard plastic insulation that all wires are required to have and an additional outer braid of...
Read MoreWhy do you recommend I wait 28 days to use my new system after thinset & tile are down?
This is based on the recommendation of thinset and grout manufacturers. Their products require a curing period before the masonry reaches its full strength. This process cannot be rushed by heating and apparently, the process can be adversely affected by...
Read MoreWhat objects can I put on top of my warmed tile?
WarmWire cannot be installed below built-ins, cabinets or walls. However, rugs, hampers, scales and waste cans are OK when your finished floor is stone or ceramic. The area under the rug or other objects will get warmer, but will not...
Read MoreAbout EMF Emitted by Radiant Floor Heating Systems
WarmWire is the ONLY product that has undergone INDEPENDENT testing for EMF or Electro Magnetic Field emission. The results of this testing shows WarmWire Floor warming to be the SAFEST with the LOWEST emissions. See the results don't just take...
Read MoreCan the blue heating wire be passed a wall so one continuous mat can serve two rooms?
No. The mat may go through a doorway but never through a wall. UL requires the heating wire to ALWAYS be embedded in mortar.
Read MoreCan I use SunTouch mat for snow melting on outside concrete steps?
Our mat is Underwriter Laboratory (UL) Listed for interior floor heating. We are not UL Listed for snow melting because the wire is not designed to give off enough heat for that purpose. SunTouch mats do work great for heating...
Read MoreCan I supply the incorrect voltage to a SunTouch Mat?
No. This also is dangerous and should never be done. The mat voltage must match the Line voltage supplied to the thermostat.
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